Telehealth video visits by Veterans have increased by 1,132 percent

The COVID-19 pandemic has dramatically altered the daily lives of Veterans across the country. This includes how they are connecting with their VA health care teams. They are increasingly using VA technologies such as My HealtheVet, VA’s online health portal, and VA Video Connect, VA’s secure video visit application.

VA has been a leader in using technology to connect with Veterans for well over a decade. And the use of VA’s digital health has been consistently increasing year over year. The COVID-19 pandemic has made those services essential. Many Veterans have been staying at home, taking precautions against the coronavirus.

“VA’s connected technologies allow us deliver care to Veterans in a way that is convenient and fits into their daily lives,” said Dr. Neil Evans. Evans is VA’s chief officer for the Office of Connected Care. “VA has been a national leader in telehealth for more than a decade. It delivers care to Veterans in more than 50 clinical specialties across a variety of applications and platforms.

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